Contact information

We’d love to hear from you. Whether you have a question about your order, shipping, returns, or our products, our team is here to help.

Customer Support

For all enquiries, please contact us using the details below. We aim to respond within 24–48 business hours.

📧 Email: support@musecore.co.za

Order Enquiries

When contacting us about an order, please include:

• Your order number
  

• The email address used at checkout
  

• A brief description of your enquiry
  
  

This helps us assist you as quickly as possible.

Business Hours

Monday – Saturday: 9:00 AM – 5:00 PM (CAT)
Sunday & Public Holidays: Closed

Response Time

Please note that response times may be slightly longer during peak periods or public holidays, but we will always do our best to assist you as soon as possible.